Privacy policy

This policy describes how ZYNRG AB handles personal data on zynrg.com and in the ZynRg application. It was last updated on 16 October 2026.

1. Who is responsible

The controller is ZYNRG AB, org.nr 559193-0226, Turevägen 6, 361 54 Vissefjärda, Sweden. Contact customerservice@zynrg.com or +46 (0) 76 797 2592.

2. What we collect

Account data: name, email address, company, and login details you give us when you create or use an account.

Billing data: the fact of a subscription, the amount, the currency, and the invoice details needed to charge you. Card numbers are collected and stored by Stripe. ZynRg does not store your card number.

Usage data: how you use the website and the ZynRg application, including technical logs needed to run and secure the service.

Support messages: what you send to customerservice@zynrg.com or through the contact form.

3. Why we use it, and the legal basis

We use this data to provide the subscription you bought (contract, GDPR article 6.1.b), to keep accounting and tax records (legal obligation, article 6.1.c), and to run, secure, and support the service (legitimate interest, article 6.1.f).

4. How long we keep it

We keep account and usage data for as long as the account is open, and then only for as long as we still need it to handle a dispute or a legal claim. Bookkeeping records are kept for seven years, as Swedish accounting law (bokföringslagen) requires.

5. Who else receives it

Stripe processes card payments for us. Stripe's own privacy policy describes how Stripe handles card data.

The company that hosts this website and the ZynRg application processes the data needed to run those systems, on our instructions.

We do not sell personal data.

6. Your rights

You can ask for access, correction, erasure, restriction, or a copy of your data, and you can object to processing based on legitimate interest. Send the request to customerservice@zynrg.com.

You can also complain to the Swedish Authority for Privacy Protection (IMY), www.imy.se.

7. Related pages

Terms of sale. Cancellation and refunds. Contact.

ZYNRG AB · Org.nr 559193-0226 · Turevägen 6, 361 54 Vissefjärda, Sweden · +46 (0) 76 797 2592